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From text to multimedia

Af Väliaho Tuomo, Helsingin Sanomat


At the moment the web is much too silent, text based, motionless and visually poor. The reason is obvious, of course: money. It's cheaper and easier for publishers and mediahouses to move their core contents to the web. This means text articles from the newspapers and radio or television feed from the broadcasters.

Skabt til nettet

All this easily disregards the fact internet is a medium of it's own right: active, interactive, visual. There should be content in the web that are designed only for it -- true web contents and true web journalism.

Most of the journalistic material of the net is textual regardless the fact that the web is not the text medium. Jacob Nielsen's usability tests show that only 16 percent of the web surfers read the text, 79 percent only browse it. Reading from the web is 25 percent slower than reading from the paper. Computer screen stresses the eyes. Web surfers are also impatient and click away from the pages easily. Back-button is the most used button in browsers. And of course surfing with the modem costs money.

Designing the web contents needs task analysis (where people surf, why, when, how) and deeper thinking on the tools that internet has to offer. So what is the web like as a medium? What is characteristic for it?

Karakteristika

Here are some features:

  • Private: people usually surf the web alone. TV is more social medium
  • On-demand: not dependent of date or hour
  • Active: Surfing, not watching: web is 'lean forward', TV 'lean back'
  • Interactive: reader can control the content, feedback, games
  • Electric: sounds, music, motion, computer programming
  • Visual: almost limitless space for the photos, photo stories and galleries = new opportunity for the photo journalism
  • Online: instant feedback, online news
  • Community: newsgroups, chat, email, weblogs
  • Storage: data bases, archives, search engines

And perhaps the most important feature: individual EXPERIENCE, emotional or intellectual, that is created keeping the tools mentioned above in mind and in use.

The experience could be explained with the comparison of going to the movies or watching the television. The amount of concentration is much higher in the movies, it is a lot more intimate experience than watching the television. Experience -- much similar to the one at the movies -- can also be obtained with the web although there are no THX or dolby surround systems (yet).

Gør en forskel

There are hundreds of millions web pages and hundreds of different news sites in the web. Readers have to click to your web site but why do you think that they will? Is your site different from the others or better, do people remember it? This is why it is important to leave mark in the reader's brain that »this site was cool, I want to come back again«. It is important to differ from the rivalries. It is also important that readers remain on your pages and your stories without clicking immediately away.

What people seek from the internet? Facts and news of course but I still think that entertainment, games, chats etc. are more important for the most of the people. It is important to realize that you can combine both sides. It is possible to do content that tell about important issues with more visual, interactive -- and entertaining -- ways.

At Helsingin Sanomat (the biggest daily newspaper in Scandinavia) these kind of thoughts led to dropping off the text based articles. If the article were published in the paper it would have hundred times more readers than if it was published in the internet. In addition there are 300 journalist in HS. already writing the text on every subject possible. So our web page was full of text (morning paper, online news). It certainly needed something different, 'something alive', so we decided to concentrate in multimedia.

Perhaps the innovative journalism in the web is possible only if the internet proves to be profitable. Perhaps. Some day.